Last Updated: April 14, 2025
Introduction
Welcome to Ancillary (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
By accessing or using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, business name, job title, and mailing address.
- Business Information: Information about your marketing agency, including size, services offered, client base, and revenue.
- Communication Records: Records of your communications with us, including emails, phone calls, and meetings.
- Account Information: If you create an account, we collect username, password, and preferences.
- Payment Information: If you purchase our services, we collect payment details, billing address, and transaction history.
Non-Personal Information
We also collect non-personal information, including:
- Usage Data: Information about how you interact with our website, such as pages visited, time spent on pages, and links clicked.
- Device Information: Information about your device, browser type, IP address, and operating system.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance your experience on our website.
How We Collect Information
We collect information through:
- Direct Interaction: When you fill out forms, subscribe to our newsletter, download our resources (such as “The Agency Sales Playbook”), request information, or communicate with us.
- Automated Technologies: Through cookies, server logs, and other tracking technologies when you visit our website.
- Third-Party Sources: We may receive information about you from third-party partners, such as data providers for audience targeting and marketing purposes.
How We Use Your Information
We use your information for the following purposes:
- Provide and Improve Services: To deliver our services, including Sales Process Development, Outbound System setup, and Lead Offer Development.
- Communication: To respond to your inquiries, provide customer support, and send you important updates about our services.
- Marketing: To send you marketing communications, including information about our services, promotions, and resources that may be of interest to you.
- Audience Targeting: To create custom audiences and optimize marketing campaigns for your agency.
- Analytics: To analyze usage patterns, improve our website, and enhance user experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Data Sharing and Disclosure
We may share your information with the following parties:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and marketing assistance.
- Business Partners: Companies we partner with to offer joint services or promotions.
- Legal Requirements: When required by law, court order, or governmental regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
We do not sell your personal information to third parties.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request correction of inaccurate information.
- Deletion: The right to request deletion of your personal information.
- Restriction: The right to request restriction of processing of your personal information.
- Data Portability: The right to receive your personal information in a structured, commonly used format.
- Objection: The right to object to processing of your personal information.
To exercise these rights, please contact us at ops@ancillary.com.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Cookies Policy
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
Types of cookies we use:
- Essential Cookies: Necessary for the website to function properly.
- Analytical Cookies: Help us understand how visitors interact with our website.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us at ops@ancillary.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We will take appropriate measures to ensure that your personal information receives an adequate level of protection.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: ops@ancillary.com
Mailing Address:
Ancillary
Miami, Florida
United States
California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA). For more information about your California privacy rights, please contact us at ops@ancillary.com.
Do Not Track Signals
Some browsers have a “Do Not Track” feature that signals websites that you do not want to have your online activities tracked. Our website currently does not respond to “Do Not Track” signals.
By using our services, you acknowledge that you have read and understood this Privacy Policy.